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Trust &
safety.

How Endorsr protects athletes, fans, and brands. Payouts, dispute handling, and our commitment to transparency.

Payouts

  • 85% of every transaction goes directly to the athlete.
  • Payments are processed via Stripe — we never hold or touch funds directly.
  • Brand deals are billed to the brand. Funds are manually released to athletes after content approval.
  • Standard payout: within 48 hours of approval.

Dispute & refunds

  • Full refund if a product is not fulfilled within 7 days.
  • Endorsr manually reviews every dispute to ensure fair outcomes.
  • If an athlete is unresponsive, we step in to resolve.
  • Chargebacks are handled by Stripe's dispute process.

Athlete verification

  • All athletes are verified before they can receive payouts.
  • KYC check triggers after $500 in lifetime earnings (Persona-powered).
  • Guardian consent required for athletes under 18.
  • Tiers (Rookie → Record) reflect athlete journey and verification level.

Platform safety

  • All content is reviewed before payment is released to athletes.
  • Immutable audit log for every content review action.
  • AI-powered compliance checking on all brand deal briefs.
  • Rate limiting on all API endpoints to prevent abuse.

Data & privacy

  • Encrypted at rest (AES-256) and in transit (TLS 1.3).
  • No payment card data stored — handled entirely by Stripe.
  • UK GDPR compliant. Full DPA available.
  • No selling of personal data. No tracking cookies beyond essential + optional analytics.

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